15th April 2010

This post isn’t about bashing email. We’ve been seeing some great results in the last few months with email. Specifically, better open rates, better click throughs, and better conversions into sales…

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Social Networking Continues To Surpasses Email In Usage

12th April 2010

In the last few months there’s been a lot of discussion about social media being a part of everyone’s job and how each department in an organization needs to embrace social media and apply it to its o…

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Customer Relationships Going 2.0: What to expect

07th April 2010

I have spent most of the last year researching emerging trends for The Next Wave of Technologies. While it’s a very big book covering quite a few technologies, for now suffice it say that we have en…

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Enterprise 2.0: It’s Still All About People

04th April 2010

In the last 10 years I’ve been part of countless project teams involved with promoting events including The Ashes (Cricket), The Commonwealth Games, various music festivals / concerts and more. I …

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Live Events Need Twitter #Hastags ‘Built-In’ Not ‘Bolted-On’

29th March 2010

For the last few weeks I’ve started to compile a social media abilities list. Namely the skills and strengths that you would need in any high level position within an organization to carry out the…

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The Social Media Self Assessment Checklist

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