19th April 2010

Can social media suck you into believing you know everything? Absolutely.   I call this phenomenon the Social Media Cone of Silence … and it could be deadly for you and your business. …

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Beware the Social Media ‘Cone of Silence’

12th April 2010

In the last few months there’s been a lot of discussion about social media being a part of everyone’s job and how each department in an organization needs to embrace social media and apply it to its o…

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Customer Relationships Going 2.0: What to expect

07th April 2010

Starting a strategic social media plan can be overwhelming to a mid-to-large sized company. There are a few big questions that often cause organizational paralysis…the most daunting of which is “whe…

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Enterprise Social Strategy Begins With Discovery

01st April 2010

I had a great discussion last week with Mike Kelly and Peter Auditore about social media and why business leaders should care. If you agree with the premise that we now live and work in a wor…

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Social Media: Why Business Leaders Should Care

26th March 2010

Everyone and his uncle, it seems, is hosting some kind of social media event these days.  But I’d like to point out a couple which should be on your calendar, and why. Francois Gossieaux, Lois Kelly…

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Two upcoming events for your calendar

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