This post isn't about bashing email. We've been seeing some great results in the last few months with email. Specifically, better open rates, better click throughs, and better conversions into sales...

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Social Networking Continues To Surpasses Email In Usage

In the last few months there's been a lot of discussion about social media being a part of everyone's job and how each department in an organization needs to embrace social media and apply it to its o...

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Customer Relationships Going 2.0: What to expect

We’ve talked a lot here in the last few months about some of the nuts and bolts of social media strategy and execution. Stuff like time management and goal setting and measurement. But the rea...

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Social Media Needs Accountability