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How SMEs Might Have To Embrace Social Cust Mgmt

10th March 2010

“If you have a screwed-up customer process and you deploy Salesforce, all you do is screw your customers faster,” he said. Brett Queener is, admittedly, not the “guru” of social customer relation...

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How SMEs Might Have To Embrace Social Cust Mgmt

Post tags: brett queener, Communities, customers, customers-faster, Mobile, queener, salesforce, screwed-up-customer, Social Customer
Posted in: Social Media | | Comments Off
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