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So what do we call Facebook Fans now? Likers?

23rd April 2010

I’ve been working on a post about Facebook’s F8 announcements but have been reading through the coverage. Overall I’m very excited (and slightly nervous) but I’ve run into a problem: What do we ...

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So what do we call Facebook Fans now? Likers?

Post tags: been-reading, been-working, coverage, Facebook, through-the-coverage, very-excited

A Problem Affecting Twitter’s B2B Marketing Adoption (It Ain’t Easy)

22nd April 2010

Over the past couple of months as we’ve been working with clients at Make Good Media, we noticed a social media trend I thought I would share. It has to do with Twitter. As an active, daily user of ...

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A Problem Affecting Twitter’s B2B Marketing Adoption (It Ain’t Easy)

Post tags: been-working, daily-user, Getting Started, Media, over-the-past, past, Social Media, Strategy, the-past

Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management

05th March 2010

18 Use Cases That Show Business How To Finally Put Customers First Social and CRM: How Companies Will Manage Their Social Relationships Over the last six months, I’ve been working closely with Ray...

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Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management

Post tags: been-working, business, cases, companies, CRM, customers, customers-first, finally, manage, over-the-last, six-months, Social, social relationships, Surveys & Research, the-last